Case Study
St Marys Freight Hub
St Marys Freight Hub

The St Marys Freight Hub was given the tick of approval by the NSW Department of Planning in record time – just 18 months from the announcement through to a comprehensive consultation program, reporting and approval. The facility has already been built and is operating with ongoing support from Primary Engage to assist with community issues as they arise.

  • Maintained 1800 community hotline
  • Conducted drop-in liaison in the local shopping centre
  • Advertised the program in local newspapers
  • Maintained a community web page
  • Door knocked affected local residents and businesses
  • Briefed local Members of Parliament local government stakeholders to bring key decision-makers on the journey
  • Created positive relations with local leaders and residents
  • Identified and addressed issues proactively
  • Obtained community acceptance
  • Achieved plan approval without being referred to the Independent Planning Commission (IPC)